RunMyJob GitHub Runners restricted by GitHub API

Started at

•
eu-finland-1 region

Identified

Status: Partial Service Restored

GitHub Runners: Operational

Cache Action: Degraded

What’s Changed

  • All queued workflows are now being picked up and completed successfully.
  • Jobs are running normally on our GitHub App.

Current Issue: Cache Action Unavailable

Attempts to re-publish our action to GitHub Marketplace are returning 500 Internal Server Errors.

This prevents the updated versions from going live.

Mitigation In Progress

  • Collaborating with GitHub Support to resolve any upstream issues.

Next Update

We’ll post another update by 19:00 UTC today or sooner if critical developments occur.

We apologize for the inconvenience and appreciate your patience as we restore full cache functionality.

Identified

GitHub Runners Impacted

Impact

  • RunMyJob GitHub runners failed to pick up or complete user workflows.
  • Jobs remain queued or time out.

What Happened

At approximately 04:00 UTC, our monitoring detected repeated 403 “rate limit exceeded” errors from the GitHub API. This prevented runners from authenticating API requests and servicing jobs. After a short period of time, puzl-cloud GitHub application has been silently restricted by GitHub.

Mitigation In Progress

  • Spinning up a reserved GitHub App to avoid restrictions.
  • Updating our orchestration layer to authenticate every request through the new App.

Next update: 2025-07-10 14:00 UTC (or sooner if critical developments occur)

We apologize for the disruption and are working to restore full CI/CD capacity.